KobitaAi

Privacy Policy

Last updated: October 3, 2026

This Privacy Policy explains how Kobita, operated by Sourav Das in India, handles personal information when you use the Kobita app and related services.

1. Information we collect

Depending on the features you use, Kobita may process the following information:

• Account and sign-in: your phone number when you use phone OTP sign-in, and basic Google account information made available through Google Sign-In.
• Profile and preferences: the nickname, avatar or profile photo you choose, selected language, and app preferences.
• Chats and content: messages, conversation history and other content you submit in chats.
• Support and safety: information you provide when contacting support or reporting an unsafe or problematic response.
• Technical and security information: limited information needed for authentication, security, diagnostics, rate limiting, abuse prevention and service operation.

2. Why we use this information

We process information for specific purposes, including:

• providing account sign-in, authentication and account security;
• providing AI conversations, companion features and requested app functionality;
• saving and restoring chats, profiles, language settings and preferences;
• maintaining safety, preventing abuse, troubleshooting and protecting the service;
• responding to support, privacy and safety requests; and
• meeting legal requirements or responding to lawful requests when applicable.

3. AI services

Kobita uses third-party artificial intelligence services to generate responses from AI companions. Messages and relevant conversation context may be securely processed through our authenticated backend and these services to provide the requested AI features. We send only information needed to provide the requested AI feature. Production AI credentials are kept on the server side and are not embedded in the Android application.

4. Chat storage

The app may store chat data locally on your device so conversations can be restored after reopening the app. Authenticated conversation data may also be stored and synchronized on our backend so chat history and related features can work across supported sessions or devices.

5. Service providers

Kobita uses service providers for authentication, database, storage, AI processing and related infrastructure. These providers may process information on our behalf, as applicable, only as needed to provide, secure or support the service and under their applicable terms and policies.

6. Consent and withdrawal

Where processing is based on your consent, the request is intended to be clear, specific and limited to information necessary for the stated purpose. Where applicable under the Digital Personal Data Protection Act, 2023 and rules made under it, you may withdraw consent at any time. We will stop processing that is based on withdrawn consent within a reasonable time, unless continued processing is permitted or required by law or another lawful basis.

To request withdrawal of consent or ask how your information is being processed, contact kobitaaai@gmail.com.

7. Your privacy rights

Subject to the Digital Personal Data Protection Act, 2023, applicable rules and other applicable law, you may have rights to:

• request information or access relating to personal data we process about you;
• request correction, completion or updating of inaccurate or incomplete personal data;
• request erasure of personal data where the law permits or requires it;
• withdraw consent where consent is the basis for processing; and
• raise a grievance about our processing of personal data.

To exercise a privacy right, email kobitaaai@gmail.com with your registered email address or phone number and a brief description of your request. We may ask for reasonable information to verify the account before acting on a request.

8. Retention and account deletion

We retain personal data only for as long as reasonably necessary for the specific purposes described above, or where retention is necessary or permitted by applicable law, security requirements, dispute handling or legitimate safety needs. When the relevant purpose is no longer served and retention is no longer required or permitted, we delete or anonymize the relevant information as appropriate.

You can request account deletion through the Delete Account page and the in-app account deletion option. We delete the account and associated user data under our control in accordance with our deletion process, subject to information that must or may lawfully be retained.

9. Children

Kobita is intended for users aged 13 and older. Users do not need to declare that they are 18 or older merely to begin an eligible sign-in flow. However, being 13 or older does not remove any parental-consent or other eligibility requirement imposed by applicable law. Under the Digital Personal Data Protection Act, 2023, a person who has not completed 18 years of age is a child. Where that Act and its applicable rules require verifiable parental consent before processing a child's personal data, the relevant processing and access may remain restricted until that consent has been verified.

Kobita does not use children's personal data for targeted advertising, behavioural monitoring or tracking where prohibited by applicable law. Where applicable law requires a higher minimum age or parental or guardian permission, those requirements also apply.

10. Security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse or unlawful processing. No online service can guarantee absolute security.

11. Privacy and grievance contact

For privacy questions, rights requests, consent withdrawal or data-related grievances, contact:

Privacy contact: kobitaaai@gmail.com
Support: support.kobitaaAi@gmail.com
Phone: +91 7980637935

Operator / Data Fiduciary: Sourav Das, Sarenga, Sankrail, Howrah, West Bengal 711309, India.

We will handle privacy and grievance requests in accordance with applicable law and our published processes.